Microsoft 365 License Intelligence for MSPs
When clients add seats you don't know about, you manage them for free. When unused licenses pile up, clients notice — and blame you. MSP License Tracker keeps you ahead of both: automated daily scans of every Microsoft 365 client tenant — licenses, Copilot, inactive users, and renewals — with alerts straight to your PSA or Slack.
Built for Microsoft 365
45%
of SaaS licenses go unused every month
Industry avg
$4,200
average monthly leakage recovered per MSP
Platform data
25–30%
annual IT overspend on unused or idle assets
Industry avg
5 min
to connect your first tenant and run a scan
Setup time
License Changes Are Happening. You're the Last to Know.
Seat additions you never billed for. Ghost users your clients will eventually notice. Copilot seats nobody touches. Renewals that lock in before you can advise. Here's where it hurts.
Missed Seat Changes
Client adds 10 seats. Your billing team doesn't update the invoice for 3 months. You just lost $660 in unbilled revenue — and you'll never get it back.
Inactive User Waste
Former employees still hold active licenses months after leaving. The average MSP has 40+ ghost users costing $800/month — invisible until you look.
AI License Blindspot
Your clients bought M365 Copilot at $30/user/month. Half the seats have never been touched. That's $360/month per client in pure wasted AI spend.
Manual Reconciliation Hell
Hours every month comparing Microsoft Admin Center counts against PSA tools and spreadsheets — and you still miss changes. This doesn't scale.
Renewal Surprises
A client's M365 subscription renews and auto-adds 15 seats you could have downsized. No warning. No chance to advise. Just a bigger invoice.
No Way to Prove Value
19% of MSPs lose clients because they can't quickly show ROI. Without data, your clients don't see what you're doing for them — and churn quietly.
The Platform Your Clients Spend the Most On. Covered End to End.
Microsoft 365 is where the bulk of your clients' SaaS budget goes every month — so we go all the way in. Unused licenses, unassigned seats, inactive users, wasted Copilot seats, disabled accounts still holding licenses, and renewal dates. Nothing else does M365 this deeply.
- Every client's M365 tenant in one dashboard — no tab-switching
- Inactive user and disabled-account detection across every tenant
- Automatic daily sync — always current, never manual
- Per-tenant cost breakdown your clients actually understand
Deep Microsoft 365 coverage — plus native PSA & Pax8 integrations.
Automated License Intelligence. Zero Spreadsheets.
Replace manual monthly reviews with a system that catches every billable change, every AI seat going to waste, and every renewal sneaking up on you.
Connect
Secure read-only OAuth to every client's Microsoft 365 tenant. No passwords stored. Setup in 5 minutes.
Scan
Daily automated scans find unused licenses, inactive users, wasted Copilot seats, and upcoming renewals — before they cost you or your clients money.
Report & Recover
White-label PDF reports, Slack/Teams alerts, and scheduled email delivery. Show clients exactly what you found and how much you saved them.
Built to Solve Every License Problem MSPs Face
From unused Copilot seats to renewal surprises — every pain point addressed, all in one platform.
PSA Integrations
Native integrations with ConnectWise Manage, Autotask (Datto), and HaloPSA. License alerts automatically create tickets in your PSA — no copy-paste, no missed follow-ups.
M365 Copilot Usage Tracking
See exactly which users are using Copilot and which aren't. Surface unused $30/seat AI licenses before they auto-renew. Per-surface breakdown: Chat, Teams, Word, Excel, PowerPoint, Outlook.
Pax8 Integration
Link tenants to their Pax8 company, sync real distributor costs into your pricing book, and place seat orders directly — all from inside MSP License Tracker.
Inactive User Detection
Find licensed users with no sign-in activity beyond your threshold. Per-user cost estimates make it easy to build the case for reclaiming seats.
Pre-Renewal Downsize Alerts
Get warned 30 days before any Microsoft 365 subscription renews. If seats are unused, you have time to advise your client and downsize before the invoice locks in.
White-Label PDF Reports
Branded reports with your logo and colors — ready to send directly to clients. Show them the value of your MSP in a format they understand and trust.
Slack & Teams Alerts
Push alerts directly to your team's Slack or Microsoft Teams channel the moment a seat change, inactive user spike, or sync failure is detected.
Every M365 Tenant in One Dashboard
Connect every client's Microsoft 365 tenant. All clients, one view — no tab-switching, no manual reconciliation, no spreadsheets.
Pays for Itself in Days, Not Months
Based on industry averages, most MSPs recover their first month's subscription cost within the first week.
Calculate Your Potential Savings
Drag the sliders to match your MSP profile
Simple, Transparent Pricing
No hidden fees. Cancel anytime. 14-day free trial — every feature unlocked.
Starter
Up to 5 tenants
Stop flying blind on license counts
- 5 connected tenants, weekly scans
- Unused license & inactive user detection
- M365 renewal date tracking
- Per-tenant alert thresholds
- Weekly digest emails
- PDF export
Growth
Up to 30 tenants
Automate billing and prove your value
- Everything in Starter
- 30 tenants, daily scans, 12-month history
- M365 Copilot usage tracking per user
- Instant alerts via email, Slack & Teams
- Pre-renewal downsize alerts (30-day warning)
- Billing summary & scheduled reports + CSV
- PSA & Pax8 integrations
Pro
Up to 100 tenants
Scale without adding headcount
- Everything in Growth
- 100 connected tenants
- White-label PDF reports (your brand)
- Cost forecasting & trend analysis
- API access & outbound webhooks
- Custom SKU pricing book
Enterprise
Unlimited tenants
Built for large MSPs and groups
- Everything in Pro
- Unlimited tenants, 24-month history
- Dedicated onboarding & support
- Custom SLA & volume pricing
All plans include a 14-day free trial with every feature unlocked. No credit card required.
Your Clients' Data Stays Safe. Always.
Read-only access, encrypted storage, and zero access to client communications or files.
Read-Only Access Only
We never modify your Microsoft 365 data. Only license metadata and user sign-in activity — nothing else.
AES-256-GCM Token Encryption
All OAuth tokens encrypted at rest. Data transmitted over TLS 1.3. Tokens can be revoked anytime from your Microsoft admin portal.
No Email or File Access
We don't read emails, files, calendars, or documents — only the license and usage metadata required for billing intelligence.
SOC 2 Type II (In Progress)
Annual third-party security audits. Compliance documentation available on request for enterprise customers.
MFA Supported
Multi-factor authentication via SMS, TOTP, or backup codes — enforced across every account on every plan.
GDPR Ready
Data processing agreements available. User data export and deletion tools built in. EU data residency on request.
Frequently Asked Questions
What exactly does MSP License Tracker detect?
Does it track Microsoft Copilot usage?
How long does setup take?
Is my Microsoft 365 data safe?
Which platform do you support?
Do I need a PSA or RMM tool to use this?
How do the white-label reports work?
What happens if a sync fails?
What happens if I cancel?
Know Every License Change Before It Hits Your Bottom Line.
Connect your first tenant in 5 minutes. See seat additions you haven't billed for, ghost users your clients haven't spotted yet, and upcoming renewals you can still advise on — all before they cost you.
No credit card required · 5-minute setup · Cancel anytime